A dynamic and friendly language centre is looking for a front desk / receptionist. He or she is customer-oriented and able to pay attention to details and provide support to customers and teachers.
Role:
- Welcome students/clients
- Handle clients inquiries (walk-in, phone, email...)
- Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations)
- Ensure daily operations (taking payments, recording new registration, compliance with procedures covid etc...)
- Tidy-up classrooms between lessons
- Working hours Sat/Sun 8.45am to 5.15pm
Requirements:
- 1st experience as in customer service, sales or receptionist, preferrably in education/tuition/school
- Good presentation and customer-oriented
- Comfortable with clients face to face and over the phone
- Dynamic, self-driven, professional and reliable
- Proficient with Office, email
Job Types: Part-time, Contract
Contract length: 12 months
Part-time hours: 16 per week
Salary: Up to $10.00 per hour
Schedule:
- Weekend availability
Experience:
- Customer service: 1 year (Preferred)
- receptionist: 1 year (Preferred)
Work Location: In person
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